Terms of service
The agreement between you and SignQuick when you use signquick.app.
- The service: signing PDFs, sending documents to other people for signature, the document generators, sold as single documents or as Pro and Business plans.
- Your account: accurate details, your password and API keys kept confidential, no extra accounts to get around plan limits, no sharing or selling access.
- Acceptable use: lawful documents only, no forged signatures or impersonation, no spam, and the limits of your plan (25 documents a month on Pro).
- Electronic signatures: simple electronic signatures under eIDAS, recognized by the ESIGN Act and UETA in the United States; not qualified signatures, and not legal advice.
- Also: the limits of liability, closing an account, 30 days' notice of price changes, and the law that applies.
Read the terms of servicePrivacy policy
What personal data SignQuick collects, why, who else receives it, and your rights under the GDPR.
- What is collected: your account details, the documents and signatures you save, signing records (names, email addresses, IP addresses, times), payments (handled by Stripe, which keeps your card details), and the messages you send.
- Audience measurement: Datalenk, without cookies.
- Never sold, traded or rented: shared only with the services that run SignQuick.
- Your rights: access, correction, erasure, portability, restriction and objection. Write to [email protected]: you get an answer within 30 days.
Read the privacy policyCookie policy
The cookies SignQuick uses, and the ones it doesn't.
- Essential: the session cookie that keeps you signed in.
- Analytics: Datalenk counts page views without a cookie, and records nothing when your browser sends Do Not Track.
- Bot protection: Cloudflare Turnstile may set a short-lived cookie.
- No advertising, retargeting or cross-site tracking cookies.
Read the cookie policyRefund and cancellation policy
How plans are charged, cancelled and refunded.
- Charged at checkout, with no trial. A single document is a one-time payment of $2.99.
- Cancel at any time, with no fee: your plan runs to the end of the period you paid for.
- Within 30 days of your first payment, a full refund. After that, a pro-rata refund of the unused time: the months left on a yearly plan, never a partial month.
- To ask: write to [email protected].
Read the refund policyAcceptable use policy
What SignQuick is for, and what it must not be used for.
- For: contracts and NDAs, business documents, HR documents, and personal documents such as leases and consent forms.
- Not for: illegal activity, forged signatures or impersonation, spam and unsolicited signing requests, files that carry malware.
- What happens: breaking it can lead to the suspension or closure of the account. Misuse can be reported to [email protected].
Read the acceptable use policySub-processors
The companies that process data on SignQuick's behalf to run the service: what each one does, and where.
- Changes: customers are told at least 30 days before a new one is added, and can write to discuss it.
See the sub-processorsData processing agreement
For customers who use SignQuick to handle other people's personal data, under the GDPR.
- It covers the scope and nature of the processing, the security measures, the sub-processors, and help with data subject requests.
- Breaches: the customer is notified without undue delay, and no later than 48 hours after SignQuick becomes aware of one.
Read the data processing agreementHIPAA business associate agreement
For healthcare organizations in the United States that handle protected health information.
- It covers how protected health information may be used and disclosed, the safeguards, individual access rights, and what happens to the information when the agreement ends.
- Breaches: reported to the healthcare organization within 24 hours of discovery.
- A countersigned copy is offered to Pro customers on request.
Read the business associate agreement