Question 1

What is SignQuick?

Accepted Answer

SignQuick is a privacy-first electronic signature platform. You can sign PDF documents for free, securely, and without registration. Your files stay on your device — nothing is sent over the internet unless you choose to use our cloud features.

Question 2

Is SignQuick really free?

Accepted Answer

Yes! The basic signing tool is completely free with no limitations. For advanced features like multi-party signing, templates, and API access, we offer affordable Pro ($9/mo) and Business ($19/mo) plans.

Question 3

Do I need to create an account?

Accepted Answer

No account is needed to sign a PDF. Simply visit the signer page, upload your document, draw your signature, and download. Creating an account unlocks features like document storage, signing requests, and templates.

Question 4

What file formats does SignQuick support?

Accepted Answer

SignQuick currently supports PDF files. You can upload any PDF document and sign it directly in your browser. We plan to add support for Word, Excel, and image formats in the future.

Question 5

Can I use SignQuick on mobile?

Accepted Answer

Yes! SignQuick is fully responsive and works on any device with a web browser — smartphones, tablets, laptops, and desktops. Draw your signature with your finger on touch screens.

Question 6

How does SignQuick protect my documents?

Accepted Answer

SignQuick uses end-to-end encryption (E2EE) for all cloud-stored documents. When you use the free signer tool, your files never leave your device. For cloud features, documents are encrypted with AES-256 before upload and only you hold the decryption key.

Question 7

Is SignQuick GDPR compliant?

Accepted Answer

Yes, fully. SignQuick is a European company with all infrastructure hosted in EU data centers. We follow GDPR principles by design: data minimization, purpose limitation, and user rights (access, deletion, portability). We never sell your data.

Question 8

Can SignQuick employees read my documents?

Accepted Answer

No. We use a zero-knowledge architecture. Your documents are encrypted with keys only you control. Even our engineers cannot access your document contents. This is by design, not just by policy.

Question 9

Where is my data stored?

Accepted Answer

All data is stored in EU-based data centers (Vercel Edge + Neon PostgreSQL). We do not transfer any personal data outside the European Economic Area without adequate safeguards.

Question 10

What's included in the free plan?

Accepted Answer

The Free plan includes: 5 documents per month, unlimited local PDF signing, basic document storage (3-day retention), 1 saved signature, and email support.

Question 11

Can I upgrade or downgrade at any time?

Accepted Answer

Yes! You can upgrade or downgrade your plan at any time from Settings. When upgrading, you get immediate access to new features. When downgrading, your current billing period continues until expiration.

Question 12

Do you offer annual billing discounts?

Accepted Answer

Yes, annual billing saves you approximately 20% compared to monthly billing. Contact our sales team for custom enterprise pricing.

Question 13

What payment methods do you accept?

Accepted Answer

We accept all major credit and debit cards (Visa, Mastercard, American Express) through our secure payment processor Stripe. Enterprise customers can also pay by invoice.

Question 14

How does multi-party signing work?

Accepted Answer

With multi-party signing (Pro+ plans), you upload a document and add multiple signers with their email addresses. Each signer receives an email with a unique link to sign the document in their designated area. You can track progress in real-time.

Question 15

Can I create reusable templates?

Accepted Answer

Yes! Templates are available on Pro and Business plans. You can create templates from any PDF with predefined signature fields, then reuse them for recurring documents like contracts, NDAs, and invoices.

Question 16

What is the audit trail?

Accepted Answer

The audit trail (Business plan) provides a tamper-proof record of every action taken on a document: who signed, when, from what IP address, and the document's integrity hash. This provides legal evidence of the signing process.

Question 17

Does SignQuick have an API?

Accepted Answer

Yes! The Developer API (Business plan) lets you integrate SignQuick into your applications. You can programmatically upload documents, create signing requests, and receive webhooks when signatures are completed.

Question 18

Can I customize the signing page with my brand?

Accepted Answer

Yes, custom branding is available on the Pro plan and above. Upload your logo, set your brand colors, and add your company name. Signing pages sent to your clients will display your branding instead of SignQuick's.

Question 19

Are electronic signatures legally valid?

Accepted Answer

Yes. Electronic signatures are legally recognized in most countries worldwide. In the EU, the eIDAS regulation provides a comprehensive framework. In the US, the ESIGN Act and UETA validate electronic signatures. SignQuick signatures meet these legal requirements.

Question 20

Is SignQuick eIDAS compliant?

Accepted Answer

SignQuick supports Simple Electronic Signatures (SES) which are valid for most business contracts under eIDAS. For Advanced Electronic Signatures (AES) and Qualified Electronic Signatures (QES), we are working on integrations with qualified trust service providers.

Question 21

Can SignQuick signatures be used in court?

Accepted Answer

Yes. Electronic signatures, combined with our audit trail, provide strong evidence of agreement. The audit trail records signer identity, timestamps, IP addresses, and document integrity — all admissible as evidence.

Question 22

How long are signed documents retained?

Accepted Answer

Document retention depends on your plan: Free: 7 days, Pro: 30 days, Business: 90 days, Enterprise: Custom retention. You can download your signed documents at any time before expiration.

Question 23

How do I reset my password?

Accepted Answer

Click 'Forgot Password' on the login page and enter your email address. You'll receive a password reset link within a few minutes. If you signed up with Google, you don't have a SignQuick password — use the Google sign-in option instead.

Question 24

Can I delete my account?

Accepted Answer

Yes. Go to Settings and scroll to the bottom to find the account deletion option. This will permanently delete your account, documents, and all associated data. You can request a data export before deletion.

Question 25

How do I export my data?

Accepted Answer

Go to Settings > Data Export. You can download all your documents, signatures, and account data in a ZIP file. This is compliant with GDPR's right to data portability.

Question 26

Can I have multiple users on one account?

Accepted Answer

Team features are available on Enterprise plans. With Enterprise, you can invite team members, assign roles, and manage permissions. For individual use, each person should have their own account.

Frequently Asked Questions

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Frequently Asked Questions

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